Employment Details
| Closing Date: |
24-Oct-2024 04:00 PM |
About the position:
The City is currently implementing a new Enterprise Resource Planning (ERP) System. This is an exciting opportunity for the right person to join the Team in a newly developed position to support SaaS applications.
You will provide support for in scope applications, including the logging, scheduling, and tracking of system changes into the production environment. You will be responsible for the administration of User Access, Permissions, and Delegations within the City's ERP system and, where applicable, systems integrated with the ERP.
Key accountabilities:
- Manage standard and administrative account access, profiles, and permissions for in scope SaaS applications ensuring the principles of least privilege and need to know are adhered to.
- Provide first line system support for incidents, prioritise remediation efforts, and take ownership until satisfactorily resolved.
- Assist in the development of, and ensure adherence to, processes and standards in the use of in scope SaaS systems to maintain their confidentiality, integrity, and availability.
For further information view the position description: System Administrator - SaaS (Ref: 1410)
To gain a better understanding of the role, please call Dennis Duff, Manager ERP & Cyber Security on 08 9956 6671.
Position requirements:
The City is seeking a self-motivated System Administrator with comprehensive experience supporting applications in an enterprise environment, including software as a service (SaaS), single sign on (SSO), and multi factor authentication (MFA). Ideally the successful applicant will possess a degree in Information Technology and relevant experience or lesser qualification with significant experience. Comprehensive experience supporting applications in an enterprise environment is a must, and demonstrated experience utilising ITIL operational support processes within a service desk are highly regarded.
Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.
Remuneration and benefits:
A salary ranging from $84,883 per annum or $42.9568 per hour to $95,424 per annum or $48.2914 per hour will be offered dependent on knowledge, skills, experience and qualifications.
Some of the additional benefits of working for the City include:
- Up to 20.5% Superannuation (with superannuation co-contribution scheme)
- 22 Annual Leave days
- Health & Wellbeing Program
- Flexible working arrangements
- Career opportunities
- Study Assistance
- Centrally located
- Free parking
About the City
Overlooking the Indian Ocean, Geraldton is a thriving regional city at the heart of Australia's Coral Coast. With a growing population of over 41,000 people it offers a wide range of services and activities. Geraldton is recognised as one of WA's key growth areas and the opportunities in this regional city are plentiful. You can be part of working with us to deliver the best for our community and this region.
The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.
Interested in applying?
To be considered for this vacancy, you must include the following documents in your application:
- A completed Application Form (to enable the E-Form, save the document to your computer desktop)
- A current resume
- A document addressing the following 3 selection criteria (maximum two A4 pages) providing examples to support your claims (please refer to the Candidate Information Pack for further details):
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- Comprehensive experience supporting applications in an enterprise environment, including software as a service (SaaS), single sign on (SSO), and multi factor authentication (MFA).
- Demonstrated experience utilising ITIL operational support processes within a service desk.
- Comprehensive understanding and proficiency in managing user accounts with role-based access controls.
- Highly developed skills in capturing, validating and triaging user requests and incidents
Applications should be emailed to the Chief Executive Officer at council@cgg.wa.gov.au or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Thursday 24 October 2024.
Ross McKim
CHIEF EXECUTIVE OFFICER
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